How can we help?
Find a quick answer below, or chat with our team.
Money and payments
Is my money safe when I buy?
Yes. When you pay, AgriLink holds your money. The seller is paid only after you tap "Confirm Delivery" to say you received your goods.
How do I get paid when I sell?
Add your bank account in Profile → Bank Details. When the buyer confirms they received your goods, we send your money to that bank account.
What does AgriLink charge?
Buyers pay a 10% service fee on top of the produce price. Sellers get the full price they set.
The seller has not confirmed my order. What do I do?
Your money is still held by AgriLink. Tap "Chat with us on WhatsApp" below and tell us your order number. We will help you.
Selling produce
How do I put my produce on AgriLink?
Go to My Listings and click "New Listing". Enter the crop, how much you have, your price, and add clear photos taken in daylight. Then tap save.
Why can't buyers see my produce yet?
Our team checks every new or changed listing before buyers can see it. This keeps the marketplace safe. You will see it go live once it is approved.
How do I get more buyers?
Add clear photos and a fair price. Click "Share" on your listing to send it to buyers on WhatsApp.
Buying produce
How do I buy?
Find the produce you want, tap "Add to Cart", then go to Checkout and pay by card or bank transfer.
How do I talk to a seller?
Open the listing and tap "Call Seller" to phone them, or "Send Inquiry" to send a message.
How do I buy the same thing again?
Open a finished order in My Orders and tap "Buy Again". The same produce goes back into your cart.
My account
I forgot my password.
On the login page, tap "Forgot password?" and enter your email. We will send you a link to make a new password.
Why is my account still pending?
New seller accounts are checked by our team first. This usually does not take long. If you are waiting too long, chat with us on WhatsApp.